Terms · Shopify apps

1. What you get

By installing an app, the store receives a non-exclusive, non-transferable right to use that app for its own Shopify store for as long as the app is installed.

The apps, their code and design remain the property of JABL Trading. The store’s data remains the store’s.

2. Trial and price

Every app is free for the first 14 days. After that an app costs $4.99 per month, excluding taxes charged by Shopify. The amounts appear on the store’s Shopify invoice and are collected by Shopify.

To cancel, uninstall the app. No new payment will follow. Shopify handles any settlement under its own rules.

We announce a price change at least 30 days in advance through Shopify and in the app.

3. What the store takes care of

The store is responsible for the accuracy of products, prices, inventory and locations in Shopify; the apps show what Shopify provides.

Texts the store chooses to show, such as badges (‘Last sizes’, a discount percentage, ‘New’) or the text of a restock email, must be accurate and comply with the rules that apply to the store, such as the rules on price indications and discounts.

For Restock Alerts the store provides a valid sender and its own mail server or email service, and the privacy information for its customers.

4. Customer data (Restock Alerts)

For customers’ email addresses and sign-ups the store is the controller and JABL Trading the processor. Together with our privacy statement for the Shopify apps, these terms form the data processing agreement.

We only process that data to store the sign-ups and send the requested email, and only on the store’s instructions as set in the app.

Everyone at our end with access to the data is bound by confidentiality. We take appropriate security measures, such as encrypted storage of email addresses.

We only use OVHcloud for hosting within the EU. We announce any new party in advance; the store can object by uninstalling the app.

We help the store with customer requests (access, deletion) and report a data breach without undue delay.

After the app is uninstalled we delete all of the store’s data as soon as Shopify asks us to; backups are overwritten within fourteen days.

5. Availability and support

We do our best to keep the apps available and fast at all times, but cannot guarantee uninterrupted operation, nor that of Shopify or other services the apps depend on. Planned maintenance is done outside busy hours as much as possible.

Support is available at info@jablworks.com. We respond on business days, usually within one business day.

6. Fair use

Don’t use the apps to misuse, overload, copy or rebuild the apps or Shopify, or to send unsolicited email. In case of misuse we may suspend or end an app for that store.

7. Liability

The apps help with sales and inventory, but we don’t promise any particular revenue, conversion or result.

Our liability is limited to direct damage and to no more than the amount the store paid for the app concerned in the twelve months before the damage occurred. We are not liable for indirect damage, such as lost revenue or data loss, except in cases of intent or gross negligence.

8. Changes and termination

We may improve the apps and update these terms. We announce important changes at least 30 days in advance in the app. Continued use after that means acceptance.

The agreement ends when the store uninstalls the app, or when we discontinue an app; we announce the latter at least 60 days in advance.

9. Governing law

Dutch law applies to these terms. Disputes are brought before the competent court in the district of Rotterdam.